Contact Us
Got a question about one of our reviews, spotted something that needs updating, or just want to flag feedback on an offshore sportsbook we cover? This page explains the best way to reach Offshore Sportsbooks and what you can expect from us.
How to reach the stephaniekazmaart.com team
The quickest way to get in touch is by email at [email protected]. We read every message and try to respond within a couple of business days, though it can take longer during busy periods. Please include enough detail for us to act on your message — for example, which sportsbook or page you're referring to, and what specifically you're asking about.
What we can help with
- Corrections or updates to information on a review — bonus terms, licensing details, market coverage, and similar factual points
- General questions about how we assess and rank offshore sportsbooks
- Feedback on your own experience with a sportsbook listed on this site, whether positive or negative
- Suggestions for sportsbooks or topics you'd like us to look into
- Reports of broken links, outdated bonus figures, or anything else that looks off on the site
What we can't help with
We're an independent review and comparison site — we don't operate any sportsbook, and we can't process deposits, withdrawals, account verification, or bonus disputes on behalf of a reader. If you're having an issue with your account, balance, or a payout at any offshore sportsbook, you'll need to contact that sportsbook's own customer support team directly, since they hold your account and funds, not us.
It's also worth remembering that offshore sportsbooks are licensed outside the United States — typically in jurisdictions such as Curaçao, Panama, or Costa Rica — and are not regulated by any US state. That means there's no US regulator or state agency we, or you, can escalate a dispute to. Before signing up anywhere, check your own state's laws on offshore betting, and go in with realistic expectations about the protections that do and don't apply.
Why our replies may sometimes take a little longer
Offshore Sportsbooks is a small independent operation, and enquiries are handled by a limited team. We prioritize factual corrections and site issues first, since keeping our reviews accurate matters most to readers relying on this information to compare their options. General feedback and suggestions are read and considered but may take longer to action, if we act on them at all — we can't guarantee every suggestion leads to a change on the site.
A note if betting has become stressful
If you're reaching out because betting — offshore or otherwise — has started to feel like a problem rather than entertainment, please don't wait for a reply from us before getting support. Call or text the National Problem Gambling Helpline at 1-800-GAMBLER for confidential help, available across the US. Our Responsible Gambling page also has more on the tools and warning signs worth knowing about, including the fact that offshore sportsbooks often lack the self-exclusion and deposit-limit tools you'd find at a regulated US operator.
Before you write in, you might find your answer already
A lot of common questions are already covered elsewhere on the site. If you want to know more about who's behind these reviews and how the site is run, see our About Us page. If you're trying to understand the site's terms of use, our Terms and Conditions page lays those out in full. Checking these first can often save you a wait on an email reply.
Eligibility reminder
Offshore Sportsbooks is intended for adults aged 21 and over. Nothing on this site, including this contact page, is directed at anyone under that age, and offshore sportsbooks themselves require players to meet minimum age requirements before opening an account. If you're contacting us on behalf of a minor's account or concern, please note we're not able to assist with that — this is a matter for the sportsbook and, where relevant, a parent or guardian to address directly.